Privacy policy

 

Privacy Policy

At Souls ‘n Bloom, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

1. Information We Collect

When you interact with our website, we may collect:

  • Personal information such as your name, email, phone number, billing/shipping address, and payment details when you place an order or sign up for our emails.

  • Non-personal information such as browser type, IP address, and browsing activity to help us improve your experience.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate order updates, promotions, or important notices.

  • Improve our website, products, and services.

  • Personalize your shopping experience.

  • Comply with legal or regulatory requirements.

3. Sharing Your Information

  • We do not sell, rent, or trade your personal information to third parties.

  • We may share limited information with trusted service providers (such as payment processors, shipping carriers, or marketing platforms) to fulfill your order or improve our services.

  • We may disclose information if required by law or to protect our rights, safety, or property.

4. Cookies & Tracking

Our website uses cookies and similar technologies to enhance browsing, analyze traffic, and personalize content. You can disable cookies in your browser, but some features may not function properly.

5. Data Security

We use industry-standard encryption and security measures to protect your personal information. However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You may:

  • Request access to the personal data we hold about you.

  • Ask us to correct or update inaccurate information.

  • Opt out of marketing emails at any time by clicking “unsubscribe” at the bottom of our emails.

7. Children’s Privacy

Our website and services are not directed to individuals under 13. We do not knowingly collect personal information from children.

8. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 soulsnbloom@gmail.com

Last Updated: 29 September 2025