Terms of service

 

Terms of Service

Welcome to Souls ‘n Bloom. By using our website, services, and products, you agree to the following Terms of Service. Please read them carefully.

1. General Information

Souls ‘n Bloom (“we,” “our,” or “us”) provides hybridized daylilies, plaques, and related products for purchase through our website. By accessing or purchasing from our site, you agree to comply with these Terms.

2. Eligibility

You must be at least 18 years old, or have parental/guardian permission, to make a purchase.

3. Orders & Payments

  • All prices are listed in U.S. dollars unless otherwise noted.

  • Payment must be made in full at the time of purchase.

  • We reserve the right to refuse or cancel orders if fraudulent activity is suspected or if stock is unavailable.

4. Shipping & Delivery

  • Lilies are shipped as bare root plants, prepared with care to ensure quality upon arrival.

  • Delivery times may vary depending on location, season, and availability.

  • We are not responsible for delays outside our control (weather, carrier issues, etc.).

5. Returns & Refunds

  • Please review our Return Policy for details on eligibility and process.

  • Custom plaques are final sale and non-refundable unless defective or damaged.

6. Product Care & Responsibility

  • Our lilies come with care instructions to ensure successful planting and growth.

  • Once delivered, care and maintenance are the responsibility of the customer. We are not responsible for plant loss due to neglect, improper planting, or unsuitable growing conditions.

7. Promotions & Gift Cards

  • Discounts, offers, or gift cards cannot be combined unless otherwise stated.

  • Promotional offers are subject to change or cancellation without prior notice.

8. Intellectual Property

  • All content on our website, including text, images, logos, and product designs, is owned by Souls ‘n Bloom and may not be copied, distributed, or used without permission.

9. Limitation of Liability

  • Souls ‘n Bloom is not liable for indirect, incidental, or consequential damages arising from use of our products or website.

  • Our total liability will not exceed the total amount paid for the order in question.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of North Carolina, USA (or relevant jurisdiction of operations).

11. Changes to Terms

We may update these Terms of Service at any time. Continued use of our website after updates constitutes acceptance of the revised Terms.

12. Contact Us

For questions regarding these Terms, please contact us:
📧 soulsnbloom@gmail.com

Last Updated: 29 September 2025